Privacy Policy

1. Overview

DIgital Dudes runs a digital marketplace for OTT subscriptions, vouchers, and related services. This policy explains what information we collect, why we use it, and how we keep it safe. By using our website or creating an account, you agree to this Privacy Policy.

2. What we collect

We may collect:

• Account details: name, email, phone number, and a hashed password.
• Order details: purchases, payment method, references, and payment proof when required.
• Delivery details: credentials, codes, and order status.
• Support messages: tickets, chat, email, or WhatsApp conversations.
• Technical data: IP address, browser, device info, and cookies.

3. How we use your data

We use your information to create and manage your account, process orders, verify payments, deliver products, provide support, send order updates, prevent fraud, improve our services, and meet legal obligations. We process data to fulfill orders, comply with law, and operate a secure platform—with your consent where required, such as for marketing emails.

4. Payments & security

Payment proofs are stored securely and reviewed only by authorized staff. We do not store full card details on our servers. We use HTTPS, hashed passwords, access controls, and other safeguards to protect your data, though no system is completely secure.

5. Sharing & retention

We do not sell your personal information. We may share data only with trusted service providers, when required by law, to protect users and the platform, or during a business transfer with appropriate safeguards. We keep records while your account is active and as long as needed for legal, accounting, or support purposes, then delete or anonymize data when it is no longer required.

6. Your rights

You may access, update, or delete your account information where applicable, and opt out of optional marketing. To make a request, email support@digitaldudes.test.

7. Cookies & third parties

We use cookies to run the site, keep you signed in, and understand usage. See our Cookie Policy for details. Links to third-party sites or services are governed by their own privacy policies, not ours.

8. Children, updates & contact

Our services are not intended for anyone under 16. We may update this policy from time to time by posting changes on this page. Questions? Contact us at support@digitaldudes.test or visit our Contact page.