Terms of Service

1. Agreement to terms

These Terms of Service ("Terms") govern your access to and use of the DIgital Dudes website, customer account, checkout process, and digital product delivery services. By registering an account, logging in, placing an order, or otherwise using our platform, you agree to be bound by these Terms, our Privacy Policy, and our Cookie Policy.

If you do not agree to these Terms, you must not use our services.

2. About our services

DIgital Dudes provides an online marketplace for authorized digital OTT subscriptions, vouchers, codes, licensed account slots, and related digital fulfillment services. Product descriptions on each listing explain the delivery type, duration, and usage rules that apply to that item.

Orders may require manual payment verification before delivery. Digital products are delivered to your customer dashboard, email, or other channels described at checkout.

3. Eligibility and account registration

• You must provide accurate, current, and complete information when creating an account.
• You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
• You must notify us immediately if you suspect unauthorized access to your account.
• We may suspend or terminate accounts that contain false information or violate these Terms.

4. Orders, pricing, and payment

• All prices are displayed on the website and may change without notice before an order is placed.
• Promotional coupons and discounts are subject to their stated terms, expiry dates, and usage limits.
• You agree to pay the full order amount using an accepted payment method and to provide valid payment proof when requested.
• Orders are not fulfilled until payment is verified according to our checkout workflow.
• We reserve the right to cancel or refuse orders affected by pricing errors, suspected fraud, or policy violations.

5. Digital delivery and use

Upon successful payment verification, digital products are delivered as described on the product page. Some deliveries require you to accept subscription use terms before credentials are revealed.

• Delivered credentials, codes, and access details are for your personal use unless otherwise stated.
• You must not resell, share publicly, redistribute, or misuse delivered credentials except as permitted by the product listing and applicable provider rules.
• You are responsible for securing your delivered credentials after access is granted.
• We are not responsible for service interruptions, policy changes, or account actions taken by third-party streaming or software providers.

6. Refunds and cancellations

Refund eligibility depends on payment status, delivery status, product type, and the conditions described in our Refund Policy. Once a digital product has been delivered or credentials have been revealed, refunds may be limited or unavailable except where required by law or explicitly covered by product warranty terms.

7. Prohibited conduct

You agree not to:

• Use the platform for unlawful, fraudulent, or abusive purposes.
• Attempt to bypass payment verification, access controls, or delivery restrictions.
• Scrape, copy, reverse engineer, or disrupt the website or its infrastructure.
• Submit false payment proofs, chargeback claims in bad faith, or impersonate another person.
• Post false, misleading, or defamatory reviews or support messages.

8. Reviews and user content

If you submit product reviews, support messages, or other content, you grant us a non-exclusive license to display, moderate, and use that content to operate and improve our services. We may remove content that violates these Terms or applicable law.

9. Intellectual property

The DIgital Dudes brand, website design, text, graphics, and software are owned by us or our licensors and are protected by applicable intellectual property laws. Third-party trademarks and service marks belong to their respective owners. Nothing in these Terms grants you ownership of our platform or branding.

10. Disclaimers

Our services are provided on an "as is" and "as available" basis to the fullest extent permitted by law. We do not guarantee uninterrupted access, error-free operation, or that third-party platforms will remain available, unchanged, or compatible with delivered products.

11. Limitation of liability

To the maximum extent permitted by law, DIgital Dudes and its operators shall not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill arising from your use of the platform or delivered digital products. Our total liability for any claim relating to an order shall not exceed the amount you paid for that order.

12. Suspension and termination

We may suspend or terminate your account or access to services if you breach these Terms, engage in fraudulent activity, or create risk or legal exposure for us or other users. You may stop using our services at any time. Provisions that by nature should survive termination will remain in effect.

13. Changes to these Terms

We may update these Terms from time to time. Updated Terms will be posted on this page with a revised effective date. Continued use of the platform after changes take effect constitutes acceptance of the updated Terms.

14. Governing law and disputes

These Terms are governed by the laws applicable in the jurisdiction where DIgital Dudes operates, without regard to conflict-of-law principles. We encourage you to contact us first to resolve disputes informally through our support channels.

15. Contact

Questions about these Terms may be sent to support@digitaldudes.test or through our Contact page.